Pinnacle People

netbenefit_casestudy_pinnacle.pdf

Pinnacle People provides all aspects of the back to work lifecycle including training, development and recruitment. 

In order to successfully roll out its business process management application Summit, Pinnacle People needed to find a hosting provider that had knowledge and experience in managing a business critical application. The sensitive data that the system contained also meant that it was important that the successful hosting provider was compliant with the Baseline Personnel Security Standard.

Matt Brook, head of infrastructure, Pinnacle People, explains: “When it came down to the final choice, we knew that NetBenefit were already well established in the market and had a reputation for high levels of technical support but it was the way they professionally and knowledgeably dealt with our questions during the closing stages of the tender that made the difference.”

NetBenefit’s technical architects designed a high availability Red Hat Enterprise Linux (RHEL) platform.  Summit plays an integral part in the way that Pinnacle People delivers and measures its services.  NetBenefit’s Red Hat hosting platform will allow Pinnacle People to remain confident in the availability of this business critical application, in spite of the increasing number of users that will access the service.

Brook concluded: “NetBenefit delivered on time and within budget.  We have been really impressed with the service that we receive.”