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PEER 1 Hosting Appoints Gary Sherlock as CEO

PEER 1 News Releases - Wed, 01/15/2014 - 5:37pm

Vancouver, British Columbia – January 15, 2014 – PEER 1 Hosting, the global web infrastructure and cloud hosting provider, today announced the appointment of Gary Sherlock as CEO.  Sherlock served as PEER 1’s CFO for seven years before becoming co-CEO with Fabio Banducci, who resigned in November 2013. PEER 1 currently boasts more than 500 employees across 14 offices and 16 datacenters around the world. As part of Sherlock’s leadership, he aims to grow PEER 1 into a global company; partner with innovative, like-minded companies to power human potential online; and create an educational movement on how the Internet can change the world for the better.

When Sherlock joined the company in 2006, he worked diligently with Banducci to implement a strategy focused on delivering exceptional customer experience, expanding domestically and internationally, and ensuring growth while remaining profitable. Sherlock and Banducci’s complementary leadership styles fostered a customer-centric environment where employees are passionate not just about their work, but also professional and personal development to better serve customers. Under their leadership, PEER 1 flourished into a company that powers human potential online and believes that every interaction matters.

“I’ve been proud to be part of the PEER 1 team since the day I joined, and being appointed CEO is a sincere honor for me,” said Sherlock. “Though the company has evolved over the years, one unwavering element is our commitment to people—employees, customers and partners. I am proud to lead a team that is dedicated to powering human potential online and enabling customers to focus on the opportunities of the Internet, not the problems. I am grateful for the opportunity to lead PEER 1 as CEO and look forward to carrying out our vision and bringing the company to the next growth phase.”

Sherlock’s former co-CEO, Banducci, said, “For the past seven years, PEER 1 benefitted from a combination of leadership styles, and business experience and perspective. Gary is an accomplished leader who strives for excellence in all areas of business, and PEER 1’s dedicated employees and innovative customers will continue to benefit from his guidance.”

About PEER 1 Hosting

PEER 1 Hosting, a wholly-owned subsidiary of Cogeco Cable Inc. (TSX: CCA), is a global web infrastructure and cloud company where dreamers, innovators, and disruptors go to harness the untapped power of the Internet, to change the world for the better. PEER 1 makes this a reality with every interaction, using innovative technology to deliver an exceptionally responsive, reliable and secure hosting experience. The PEER 1 commitment "where every interaction matters," represents the company’s dedication to powering human potential online, through its personal interactions and connections with customers, partners, people, resources, and technology. For more information visit: http://www.Peer1.com.

Media Inquiries

March Communications
Sarah Love
[email protected]
+1 617 960 9875

 

By-Line: 

Sherlock Poised to Lead PEER 1 to Become the Most Human Company on the Internet

Use as Press Release:  No

PEER 1 Hosting Recognized As One of the Achievers 50 Most Engaged Workplaces™ in Canada

PEER 1 News Releases - Tue, 01/14/2014 - 1:58pm

Vancouver, British Columbia –January 14, 2014 – PEER 1 Hosting, the global web infrastructure and cloud hosting provider, today announced its recognition as one of the Achievers 50 Most Engaged Workplaces™ in Canada. This annual award recognizes top employers that display leadership and innovation in engaging their workplaces.

“At PEER 1 Hosting, our greatest asset is our people, and because of that, we strive to provide an environment that encourages, supports and motivates our employees,” said Sheila Bouman, Chief People & Performance Officer, PEER 1. “In order for us to live up to our purpose of powering human potential online and being the most human company on the Internet, we have to start at home. This means staying very true to our core values, always making every interaction matter while we enable each other to succeed.”

The Achievers 50 Most Engaged Workplaces™ Awards panel of judges evaluated each applicant based on the Eight Elements of Employee Engagement™: Communication, Leadership, Culture, Rewards & Recognition, Professional & Personal Growth, Accountability & Performance, Vision & Values and Corporate Social Responsibility.

“This is a significant honor for PEER 1 because our relationships and interactions are fundamental to our company’s success,” Bouman continued. “We are proud to be recognized for our employee engagement for a second consecutive year, and will continue to deliver a unique workplace that enables our peers to strive for their best in order to positively impact those around them – customers, partners and the community.”

 “The Achievers 50 Most Engaged Workplaces™ understand that employee engagement is not just a buzz word, but that engaged employees provide businesses with a unique competitive advantage. Companies that focus on employee success have better engagement and alignment with business objectives and company values,” said Achievers CEO, Patrick D. Quirk. “These companies serve as role models for other businesses to engage their own employees and build success.”

The panel of 14 judges included various academics and thought leaders on employee engagement, and included representation from organizations such as the Society for Human Resource Management (SHRM), Human Resources Professionals Association (HRPA), and Human Capital Institute (HCI) and Northern California HR Association.

PEER 1 will be honored alongside other recipients of the Achievers 50 Most Engaged Workplaces™ Award at the awards gala on March 6, 2014 at the Hilton in Toronto.

About PEER 1 Hosting

PEER 1 Hosting, a wholly-owned subsidiary of Cogeco Cable Inc. (TSX: CCA), is a global web infrastructure and cloud company where dreamers, innovators, and disruptors go to harness the untapped power of the Internet, to change the world for the better. PEER 1 makes this a reality with every interaction, using innovative technology to deliver an exceptionally responsive, reliable and secure hosting experience. The PEER 1 commitment "where every interaction matters," represents the company’s dedication to powering human potential online, through its personal interactions and connections with customers, partners, people, resources, and technology. For more information visit: http://www.peer1.com

About Achievers

Achievers delivers the only true cloud-based Employee Success Platform™ that enables remarkable business success.  Designed specifically to meet the complex needs of today’s changing, modern workplace, it is the most engaging software specifically designed to engage, align and recognize employees. It is software employees love to use every day in over 110 countries. Achievers is a privately held company headquartered in San Francisco. Learn how your company can change the world works at www.achievers.com.

Media Inquiries

March Communications
Sarah Love
[email protected]
+1 617 960 9875

By-Line: 

Vancouver-Based, Global Company Honored for Second Consecutive Year

Use as Press Release:  No

NSA Scandal: UK and Canadian Businesses Wary of Storing Data in the U.S.

PEER 1 News Releases - Wed, 01/08/2014 - 11:58am

Vancouver, British Columbia – January 8, 2013 – A new independent survey of 300 UK and Canadian businesses, commissioned by web infrastructure and cloud hosting provider PEER 1 Hosting, reveals that 25 percent will move their company data outside of the U.S. due to NSA-related privacy and security concerns. Canadian companies are even more likely to relocate data than UK companies, with one in three saying they will move away from U.S. datacenters. Despite this trend, the U.S. remains the most popular place for these companies to host data (51 percent) outside of their home countries.

Privacy concerns are growing after the NSA scandals and the “summer of Snowden,” with 82 percent of companies indicating that privacy laws are a top concern when choosing where to host their data. Further, 81 percent want to know exactly where their data is being hosted.

The survey revealed that the top three concerns for UK and Canadian businesses when choosing a hosting provider are now security (96 percent), performance (94 percent) and reputation (87 percent). Nearly 70 percent of respondents agree they would sacrifice performance to ensure data sovereignty.

Despite these new attitudes, organizations admit they are struggling to fully understand current data laws, with 60 percent agreeing they don’t know as much as they should about data security laws. Additionally, 44 percent feel that privacy and security laws confuse them.

“With data privacy and security concerns top of mind after NSA, PRISM and other revelations around the world, businesses in the UK and Canada are taking real action,” said Robert Miggins, SVP business development, PEER 1 Hosting. “Many are moving data outside of the U.S., and even more are making security and privacy their top concerns when choosing where to host their company data. It’s clear that hosting and cloud providers need to take note and offer their customers true choice in terms of the locations and environments where they store their data, ensuring they can maintain security, compliance and privacy to the best extent possible.”

PEER 1 helps businesses maintain their data sovereignty with secure Cloud, Managed, and Dedicated Hosting options at more than 16 datacenter locations across North America and Europe. Companies of all sizes have full visibility of their data in PEER 1’s hosting infrastructure, and can choose to host data in the locations that best meet their data security and privacy requirements.

Check details and download full survey results at: http://www.peer1.com/blog/new-peer-1-hosting-research-spotlights-impact-nsa-scandal-it-hosting-decisions

About PEER 1 Hosting

PEER 1 Hosting, a wholly-owned subsidiary of Cogeco Cable Inc. (TSX: CCA), is one of the world's leading web hosting providers for businesses delivering eCommerce sites, web & mobile applications, gaming and rich media, and SaaS platforms. Specializing in Managed Hosting, Dedicated Servers, Colocation and Cloud Services, PEER 1 Hosting is based in Vancouver, Canada, and founded in 1999 with European operations headquartered in Southampton, UK. PEER 1 Hosting has 16 datacenters and 20 points of presence worldwide. PEER 1 Hosting is built on two obsessions: Ping & People. ‘Ping’ represents its commitment to best-in-breed technology, founded on a high performance 10Gbps FastFiber Network(tm) connected by 16 state-of-the-art datacenters. ‘People’ represents its commitment to delivering outstanding customer service to its more than 13,000 customers worldwide, backed by a 100 percent uptime guarantee. 

Media Inquiries

March Communications
Sarah Love
[email protected]
+1 617 960 9875

 

By-Line: 

25% of businesses are moving data outside of the U.S. as a result of privacy scandals; 96% consider security and 82% consider data privacy their top concerns

Use as Press Release:  No

PEER 1 Hosting Research Reveals Consumers Expect a Faultless Online Shopping Experience This Holiday Season

PEER 1 News Releases - Thu, 12/12/2013 - 10:13pm

Vancouver, British Columbia – December 12, 2013 – A new independent survey of 1,377 U.S. online shoppers, commissioned by web infrastructure and cloud hosting provider PEER 1 Hosting, reveals that eight out of 10 online shoppers insist on a faultless online shopping experience this holiday season. According to the findings, nearly two-thirds of respondents (65 percent) have abandoned an online shopping cart because of slow websites, time-outs and long page load times.

Based on PEER 1 Hosting’s survey findings, the top three online shopping frustrations are poor navigation (50 percent), slow web page load times (47 percent) and interruptions / timeouts (40 percent). Even more telling, more than half (52 percent) of shoppers say that website performance hitches like these make them think less of a brand. When deciding to shop at a particular site, online shoppers pay the most attention to the website’s ease of use (88 percent), strong security (72 percent) and clear web images (64 percent). Further, nearly a third of shoppers will avoid shopping online altogether during heavy web traffic periods, like Black Friday, when they expect performance issues to occur.

For the 2013 holiday season, more than a quarter of respondents say they plan to spend a larger portion of their overall shopping budget with online retailers than they did last year, with almost half (45 percent) of their shopping occurring online.

“This research clearly shows that e-retailers need to get the basics of website performance right in order to maximize online sales during the holiday season,” said Robert Miggins, SVP business development, PEER 1 Hosting. “An optimized website and proper load testing are crucial to ensure that online retailers are able to deliver availability and reliability online and capitalize on high traffic levels. Ultimately, by enabling a high quality website experience for customers, from the ground up, online retailers will ensure that they preserve their brand, stay competitive and drive sales during the holiday season.”

PEER 1 Hosting helps global brands ensure the best possible performance online with its optimized and scalable eCommerce hosting offerings and infrastructure resources. Online retailers can rely on the company’s robust PCI compliance, 10Gbps FastFiber Network and team of knowledgeable experts to successfully build their online businesses.

About PEER 1 Hosting

PEER 1 Hosting, a wholly-owned subsidiary of Cogeco Cable Inc. (TSX: CCA), is one of the world's leading web hosting providers for businesses delivering eCommerce sites, web & mobile applications, gaming and rich media, and SaaS platforms. Specializing in Managed Hosting, Dedicated Servers, Colocation and Cloud Services, PEER 1 Hosting is based in Vancouver, Canada, and founded in 1999 with European operations headquartered in Southampton, UK. PEER 1 Hosting has 16 datacenters and 20 points of presence worldwide. PEER 1 Hosting is built on two obsessions: Ping & People. ‘Ping’ represents its commitment to best-in-breed technology, founded on a high performance 10Gbps FastFiber Network(tm) connected by 16 state-of-the-art datacenters. ‘People’ represents its commitment to delivering outstanding customer service to its more than 13,000 customers worldwide, backed by a 100 percent uptime guarantee. For more information visit: http://www.Peer1.com.

Media Inquiries

March Communications
Sarah Love
[email protected]
+1 617 960 9875

By-Line: 

81% of U.S. Online Shoppers Demand a Good Website Experience – Or They Will Shop Elsewhere

Use as Press Release:  No

PEER 1 Hosting Wins Gold in Best in Biz Awards 2013

PEER 1 News Releases - Wed, 11/20/2013 - 7:19pm

Vancouver, British Columbia – November 20, 2013 – PEER 1 Hosting, the global web infrastructure and cloud hosting provider, today announced that its Chief People & Performance Officer, Sheila Bouman, was named a gold winner in the “HR Exec of the Year” category of Best in Biz Awards. The Best in Biz Awards program is the only independent business awards program judged by members of the press and industry analysts.

PEER 1 Hosting’s purpose is to power human potential online, and the company believes that every interaction – with customers, partners, and especially employees – matters. Bouman joined the company as Chief People & Performance Officer to initiate a company-wide revolution and ensure that its people are engaged, committed and contributing their best to achieve this purpose. In the past year alone, she has worked to align business practices with the company’s vision and values, initiated a company-wide leadership program and revamped the onboarding and training process to help ensure immediate success. Bouman has made a significant impact on the company’s culture, and ultimately, redefined HR within the company to put its people first.

 “When Sheila began consulting with PEER 1 Hosting in 2009, we knew she brought a fresh perspective to the traditional definition of HR,” said Gary Sherlock, PEER 1 Hosting CEO. “We are deeply committed to our people, and with Sheila’s guidance, are becoming the most human company on the Internet. She works diligently to ensure that every employee has the support they need to grow and learn both professionally and personally. Sheila could not be more deserving of this significant honor; the whole PEER 1 Hosting family is very proud.”

The third annual Best in Biz Awards program, focused on companies based or operating in North America, was the most competitive in its history, with more than 500 entries submitted. Best in Biz Awards 2013 honors were presented in more than 50 categories. Winners of Best in Biz Awards 2013 were determined by an independent panel of judges from top-tier news, business and technology publications, as well as broadcast outlets and analyst firms, such as Bloomberg Businessweek, Computerworld, Entrepreneur, eWeek Channel Insider, Fast Company, Financial Times, Fortune, Inc. Magazine, Network World, PC Magazine, Reuters and USA Today.

For a full list of gold, silver and bronze winners in Best in Biz Awards 2013, visit: http://www.bestinbizawards.com/2013-winners.

About PEER 1 Hosting

PEER 1 Hosting, a wholly-owned subsidiary of Cogeco Cable Inc. (TSX: CCA), is one of the world's leading Web hosting providers for businesses delivering eCommerce sites, web & mobile applications, gaming and rich media, and SaaS platforms. Specializing in Managed Hosting, Dedicated Servers, Colocation and Cloud Services, PEER 1 Hosting is based in Vancouver, Canada, and founded in 1999 with European operations headquartered in Southampton, UK. PEER 1 Hosting has 16 datacenters and 20 points of presence worldwide. PEER 1 Hosting is built on two obsessions: Ping & People. ‘Ping’ represents its commitment to best-in-breed technology, founded on a high performance 10Gbps FastFiber Network(tm) connected by 16 state-of-the-art datacenters. ‘People’ represents its commitment to delivering outstanding customer service to its more than 13,000 customers worldwide, backed by a 100 per cent uptime guarantee. For more information visit: http://www.PEER1.com.

About Best in Biz Awards

Best in Biz Awards recognizes top companies, teams, executives and products for their business success as judged by established members of the press and industry analysts. Best in Biz Awards honors are conferred in three separate programs annually: North America, EMEA, and International. Entries are currently being accepted in the third annual Best in Biz Awards 2013 EMEA (Europe, Middle East and Africa) program, until the final entry deadline on January 24, 2014. Any organization from any industry operating in EMEA may enter any of the more than 50 company, department or team, executive and product categories. For more information about the entry process and categories in the EMEA program, please visit: http://emea.bestinbizawards.com.

Media Inquiries

March Communications
Sarah Love
[email protected]
+1 617 960 9875

By-Line: 

Chief People & Performance Officer, Sheila Bouman, Honored for HR Transformation

Use as Press Release:  No

Cloud Trends: Customers Are Leading the Way.

PEER 1 News Releases - Wed, 11/20/2013 - 6:28pm
Use as Press Release:  No External URL:  http://rcpmag.com/blogs/service-trends/2013/11/cloud-trends-customers-leading-way.aspx

Broadleaf Commerce Joins PEER 1 Hosting SMART Partner Program

PEER 1 News Releases - Wed, 11/20/2013 - 12:38am

October 24, 2013 – Dallas, TX Broadleaf Commerce, the open source software provider for building customized eCommerce solutions, announced today that it has partnered with PEER 1 Hosting, the global cloud infrastructure and web hosting provider, as part of PEER 1 Hosting’s SMART Partner Program. This partnership will provide PEER 1 Hosting’s infrastructure and hosting support to Broadleaf customers, enabling the sophisticated eCommerce open source framework to run optimally and provide the agility to dynamically adjust infrastructure needs to fluctuating demand.

Broadleaf delivers “eCommerce without limits” by providing customers with its free community license to lower total costs for their eCommerce site and supporting open source software development. The eCommerce platform also offers enterprise features such as robust content, product and catalog management, as well as a highly scalable and customizable interface. Customers like The Container Store, Waste Management and Pep Boys rely on Broadleaf to ensure eCommerce scalability and performance.

As a member of PEER 1 Hosting’s SMART Partner Program, Broadleaf Commerce has demonstrated an ability to successfully deploy PEER 1 Hosting solutions and services for its clients. In addition to offering PEER 1 Hosting colocation, as well as dedicated and managed hosting solutions, Broadleaf will leverage PEER 1 Hosting’s wholly owned and operated FastFiber Network to support its customers, offering maximum uptime and faster connection between all PEER 1 Hosting datacenters. Ecommerce clients will also be able to use the space and power of PEER 1 Hosting’s 16 datacenters globally, including Los Angeles, USA; London, England; and Toronto, Canada.

“Joining PEER 1 Hosting’s SMART Partner Program is a crucial step in providing our customers the best possible eCommerce platform,” said Jeff Fischer, CTO at Broadleaf Commerce. “In particular, PEER 1 Hosting’s expansive FastFiber Network gives our customers the confidence to serve users around North America and Europe. That optimized network is a crucial asset for a VP of Ecommerce because it affects site load times, conversion rates, time on site and search engine rankings, which all directly impact profits and losses.”

“PEER 1 Hosting welcomes Broadleaf into our SMART Partner Program, and we look forward to helping them accelerate their eCommerce business,” said Michael Mayer, executive director of worldwide channel, PEER 1 Hosting. “This collaboration will enable us to bring a high-quality eCommerce platform to market with Broadleaf, and ensure the very best service and performance for users in order to meet the rigorous requirements of online sellers.”

PEER 1 Hosting solutions and services are available from Broadleaf Commerce immediately. For more information about PEER 1 Hosting services available from Broadleaf Commerce, please visit
www.broadleafcommerce.com.

About Broadleaf Commerce, LLC

Broadleaf Commerce, LLC is a privately held company committed to developing and supporting an open source alternative for enterprise eCommerce. It is the first company to develop an open source, enterprise-ready eCommerce solution using the widely adopted Spring Framework, which is the leading platform to build and run enterprise Java applications. Companies using Broadleaf Commerce are able to improve efficiency, capitalize on competitive advantages, and increase revenue. The open source business model yields a product that is superior to others for a fraction of the cost and is designed for customization. For more information about Broadleaf Commerce, visit: http://www.broadleafcommerce.com.

About PEER 1 Hosting

PEER 1 Hosting, a wholly-owned subsidiary of Cogeco Cable Inc. (TSX: CCA), is one of the world's leading Web hosting providers, specializing in Managed Hosting, Dedicated Servers, Colocation and Cloud Services. Based in Vancouver, Canada, and founded in 1999 with European operations headquartered in Southampton, UK.  PEER 1 has 16 datacenters and 20 points of presence worldwide. PEER 1 Hosting is built on two obsessions: Ping & People. ‘Ping’ represents its commitment to best-in-breed technology, founded on a high performance 10Gbps FastFiber Network(tm) connected by 16 state-of-the-art datacenters. ‘People’ represents its commitment to delivering outstanding customer service to its more than 13,000 customers worldwide, backed by a 100 per cent uptime guarantee. For more information visit: http://www.PEER1.com.

Use as Press Release:  No

Springbot Supports Small Business Saturday with Ecommerce Executive Council

PEER 1 News Releases - Wed, 11/20/2013 - 12:38am
Participants will discuss ways to maximize and promote Small Business Saturday

ATLANTA, Nov. 13, 2013 – Springbot Inc., which provides an eCommerce marketing platform to help online merchants grow their revenue, will co-host their quarterly Ecommerce Executive Council in partnership with Rigor and Peer1 Hosting. This quarter’s Council, to be held on Thursday, November 21, will focus on encouraging participation in Small Business Saturday.

"The Ecommerce Executive Council strives to be a resource for online retailers who want to network with their peers and learn how they can differentiate themselves from competitors," said Brooks Robinson, Springbot CEO. "This year we’ll also brainstorm ways to leverage Small Business Saturday which does an excellent job supporting and promoting small businesses throughout the country."

The exclusive Atlanta event, which will be held at the 10th & Piedmont Restaurant, offers eCommerce executives a forum where they can discuss challenges, trends and best practices on a quarterly basis.

In partnership with Small Business Saturday, taking place on November 30, 2013, the Q4 Ecommerce Executive Council is opening its doors to other eCommerce executives who would like to share their recent experiences and key learnings as they prepare for the upcoming year. For more information on the council, visit the LinkedIn Group.

"Our final council meeting of 2013 will focus on ways etailers can make the most of the holiday season," said Craig Hyde, President of Rigor. "These meetings enable us to brainstorm better ways to service customers and exchange best practices around everything from marketing strategies to streamlining business processes."

"The holiday season is the single most important season for eCommerce professionals," said Mike Mayer, Director of Worldwide Channel at PEER 1 Hosting. "In its fourth year, Small Business Saturday continues to make a big impact on local communities. We are really excited to have the opportunity to incorporate the Ecommerce Executive Council along with Small Business Saturday and celebrate small stores in the vibrant Atlanta community."

The Ecommerce Executive Council reception is available to eCommerce executives by invitation only. To request an invitation for this event, contact Stephanie Elsesser at [email protected].

About Springbot

Springbot delivers an eCommerce marketing platform to small and medium businesses (SMBs). Founded in 2012, Springbot is a Gold Industry Partner of Magento, an eBay company, and has combined the power of marketing automation and marketing analytics to deliver its Marketing RoboticsTM service. Our SaaS offering integrates and makes simple the data, content and multi-channel marketing tools (social, online, email, etc.) eCommerce SMBs need to drive more traffic, conversions and overall revenue. Springbot helps eCommerce SMBs grow their revenue by taking smarter, data-driven marketing actions. For more information, visit http://www.springbot.com/.

Media Contact:

Kelly Schmalz
Springbot
404.626.9255
[email protected]

Use as Press Release:  No

Surprise! CenturyLink buys Tier 3 to build out its cloud

PEER 1 News Releases - Wed, 11/20/2013 - 12:26am
Use as Press Release:  No External URL:  http://gigaom.com/2013/11/19/surprise-centurylink-buys-tier-3-to-build-out-its-cloud

PEER 1 Hosting November Webinar: Solving eCommerce Issues

PEER 1 News Releases - Tue, 11/12/2013 - 11:00am

November 12, 2013 - PEER 1 Hosting, the global web infrastructure and cloud hosting provider, announces its November webinar, "Solving eCommerce Issues."

Site performance is, and always will be, the name of the game when it comes to eCommerce. In fact, KISSmetrics says 47 percent of consumers expect a web page to load in two seconds or less and two of the biggest issues plaguing eCommerce sites are page load times and speed of checkout.

In addition, according to the Baymard Institute, the average shopping cart abandonment rate of eCommerce websites is 68 percent. That means shoppers did not complete the checkout process 68 times out of 100.

The webinar panel discussion will look at these issues facing eCommerce companies online and the steps they can take to ensure their platform and infrastructure are prepared to deal with customer demands.

Dominic Monkhouse, PEER 1 Hosting's senior vice president of customer experience, will be leading the panel discussion joined by industry thought leaders and eCommerce experts, including:

  • Karen Moss, editor, Retail Systems
  • Martin Newman, CEO, Practicology and expert in the science of eCommerce
  • Alistair Stead, assurance technical manager, Session Digital a leading Magento Enterprise Development Company

Who: PEER 1 Hosting

What: Webinar: Solving eCommerce Issues  

When: Tuesday, November 19, 2013 11:00 a.m. ET / 4:00 p.m. BST

Webinar topics:

  • Impact of web outages on eCommerce
  • How to ensure performance under high work loads
  • Ability to scale and remain stable
  • Seasonal shifts and the impact on a global business
  • Multi-channel optimization
  • Leveraging mobile and social
  • Building an eCommerce brand ‘experience’

Register now or join PEER 1 Hosting LinkedIn group to view it live on the day by clicking here.

To learn more about PEER 1 Hosting's eCommerce offerings, click here.

About PEER 1 Hosting

PEER 1 Hosting, a wholly-owned subsidiary of Cogeco Cable Inc. (TSX: CCA), is one of the world's leading Web hosting providers for businesses delivering eCommerce sites, web & mobile applications, gaming and rich media, and SaaS platforms. Specializing in Managed Hosting, Dedicated Servers, Colocation and Cloud Services, PEER 1 Hosting is based in Vancouver, Canada, and founded in 1999 with European operations headquartered in Southampton, UK.  PEER 1  has 16 datacenters and 20 points of presence worldwide. PEER 1  Hosting is built on two obsessions: Ping & People. ‘Ping’ represents its commitment to best-in-breed technology, founded on a high performance 10Gbps FastFiber Network(tm) connected by 16 state-of-the-art datacenters. ‘People’ represents its commitment to delivering outstanding customer service to its more than 13,000 customers worldwide, backed by a 100 per cent uptime guarantee. For more information visit: http://www.PEER1.com.

By-Line: 

How to use eCommerce infrastructure and solutions to your advantage

Use as Press Release:  No

PEER 1 Hosting Successfully Completes SSAE 16, CSAE 3416 and ISAE 3402 Renewals

PEER 1 News Releases - Wed, 10/23/2013 - 4:00pm

Vancouver, British Columbia – October 23, 2013 – PEER 1 Hosting, the global web infrastructure and cloud hosting provider, today announced it has successfully completed the renewal of the SSAE 16, CSAE 3416 and ISAE 3402 certifications for the twelve months ending June 30, 2014. The renewal of these internationally recognized audits ensures that PEER 1 Hosting’s controls, processes and procedures adhere to accreditation requirements and industry best practices.

PEER 1 Hosting understands the ever-increasing compliance burdens facing customers operating online. These accreditations reflect controls that are in place during the aforementioned period of time, and help to shift some of their financial reporting burden from customers to PEER 1 Hosting, allowing customers to use the certification report to satisfy their own auditors.

PEER 1 Hosting went through the process of independent, in-depth audits of all its control activities, including how it manages the hosting and network technologies and services that it provides to customers. By renewing this certification annually, the company ensures internal controls over financial reporting are kept to the highest standards.

“At PEER 1 Hosting, we are committed to delivering superior information system infrastructure so customers can focus on their core business and eliminate the need for their companies to be subjected to the costs associated with multiple audits,” said Ted Smith, senior vice president, PEER 1 Hosting.

“Renewing these certifications furthers our commitment to providing customers with peace of mind, transparency and confidence in our control systems, and ensures the continual safeguarding of their information.”

PEER 1 Hosting previously completed the SSAE 16 and CSAE 3416 audits in 2012 when they replaced the SAS70 and CICA 5970, respectively, as the new standards in reporting. Prior to the change, PEER 1 Hosting completed the SAS70 Type II and CICA 5970 audits in 2010.

About PEER 1 Hosting

PEER 1 Hosting, a wholly-owned subsidiary of Cogeco Cable Inc. (TSX: CCA), is one of the world's leading Web hosting providers, specializing in Managed Hosting, Dedicated Servers, Colocation and Cloud Services. Based in Vancouver, Canada, and founded in 1999 with European operations headquartered in Southampton, UK.  PEER 1 has 16 datacenters and 20 points of presence worldwide. PEER 1 Hosting is built on two obsessions: Ping & People. ‘Ping’ represents its commitment to best-in-breed technology, founded on a high performance 10Gbps FastFiber Network™ connected by 16 state-of-the-art datacenters. ‘People’ represents its commitment to delivering outstanding customer service to its more than 13,000 customers worldwide, backed by a 100 per cent uptime guarantee. For more information visit: http://www.PEER1.com.

Media Inquiries

March Communications
Sarah Love
[email protected]
+1 617 960 9875

Use as Press Release:  No

Security hacks highlight importance of strong password policies

Blog - Wed, 08/08/2012 - 2:19pm


If you’ve been paying attention to the latest trends in IT, you may have noticed that hacking attacks and identity theft are growing problems many businesses have to deal with.

Several recent high-profile hacking attacks may serve as a reminder to companies about the importance of having robust policies in place with regards to login details.

In one case, some users of Dropbox were caught out after hackers were able to use username and password details stolen from other sites to gain access to the cloud storage service.

The firm responded to this by adding extra security measures to close vulnerabilities created by this. New features include two-factor authentication and additional automated mechanisms to detect suspicious activity.

In a blog post, Dropbox also urged users to improve their online safety by ensuring they use unique passwords for all their online accounts.

The company said: “Though it’s easy to reuse the same password on different websites, this means if any one site is compromised, all your accounts are at risk.”

Elsewhere, Amazon has sought to tighten its security procedures after a hacker discovered the site allowed people to change account settings over the phone, as long as a caller could provide their name, email address and mailing address.

As all of these may be easily found online, it resulted in a hacker gaining access to the account of Wired reporter Mat Honan. This meant they could view select credit card information, which in turn allowed them to steal more personal data.

Marie Johnson, Marketing Manager at NetBenefit gives the following tips for password protection.

What these attacks demonstrate is that many people may be vulnerable to identity theft if they do not take care with their account information. However, there are several key steps they can take to minimise this risk.

Central to this is thinking carefully about the usernames and passwords you use to log in to accounts. For example, if you’re using an email address as your username, this may not be secure especially if the address is available elsewhere on internet. Similarly, using easy-to-guess or repeated passwords should be a big no.

As it may be difficult to remember multiple passwords, taking advantage of a password manager such as 1Password or LastPass could be highly useful. However, if you do this, you’ll need to make sure your master password and username are especially strong to avoid putting all your sites at risk.

Well Hello PEER Mates…

Blog - Thu, 07/12/2012 - 3:49pm


Communication is one of the most important tools in business and is a skill integral to every role within an organisation. Communication ensures everyone in a team has a clear understanding of their responsibilities in contributing to completing any task. Communication ensures customers are at the centre of discussions for the initial scoping of their solution, through service delivery, to daily support and management. Communication ensures we work at enhancing processes, doing things smarter and more effectively. Communication is key to a successful, thriving business, Therefore the theme of communication was the ideal focus for a day linking up with our new colleagues in Southampton.

First stop was the PEER 1 state-of-the-art data centre facility in Portsmouth.

The datacenter has been designed especially with flexibility and scalability in mind and has impressive green credentials. Modular ‘pods’ mean the use of space can be customised based on requirements. 11MVA of available power more than meets the needs of high performance computing. A revolutionary cooling system called Excool results in an amazing Power Usage Effectiveness ratio of 1.1 and makes the building the most energy-efficient data centre in the UK. The data centre goes beyond ticking the boxes. There’s attention to detail and the highest standards in every aspect of the site from security to client build rooms.

We then headed to Ocean Village in Southampton to meet more of our peers aboard the Princess Caroline. We all went through acting exercises demonstrating communication and working together. By lunchtime we all knew a lot more about each other. The seriously hard work of assimilating the complexities of communication (aka fun) continued in the afternoon when we had the opportunity to act out our favourite joke. Have you ever tried that before? I would urge you to – it’s very very funny. Often even more hilarious than the joke itself! We were still laughing as we made our way across to the PEER 1 offices where we were given yet another extremely warm welcome – inclusive of streamers, cake, more cake and a quick game on the pool table – before heading back to London. Whether it’s got something to do with overlooking a beautiful marina there’s definitely a creative atmosphere at the Southampton office.

We all communicate with our customers and peers on a daily basis. We can achieve more and have a sense of a job not just done well but a job done exceptionally well if we communicate well. During the day with the fantastic team in Southampton there were so many exciting and expressive ways in which we were communicating and that really thrills me about the future as part of PEER 1 hosting.

Written by Caroline Skene
Account Manager

http://uk.linkedin.com/in/cskene

NetBenefit infographic shows route to PCI compliance

Blog - Tue, 06/19/2012 - 11:06am


If your company is handling cardholder data, one of your top priorities may be becoming certified as PCI DSS compliant to reassure their customers and partners you are fully secure. This may be a complex and intimidating process for some firms, particularly smaller organisations that do not have the resources to dedicate to the process.

If this is the case for you, it may be you can therefore benefit from NetBenefit’s new ‘Snakes and Hackers’ infographic, which offers several tips to businesses looking to become PCI compliant, as well as highlighting some common pitfalls to be avoided. In it, we use the familiar board game to illustrate the essential steps you must take to successfully complete the process.

This is critical in the current environment as, with the number of cyber attacks on the increase, having a fully secure system has never been more important for companies doing business over the internet.

But if you think PCI compliance is just for large firms, think again. Online retailers of all sizes now need to prove they are working towards this goal, as many payment service providers will not work with merchants that are negligent in this area. Therefore, the Snakes and Hackers infographic could be a valuable tool to companies seeking to understand exactly what they need to do in this area.

NetBenefit Marketing manager Marie Johnson explained: “Small and medium-sized businesses that are unsure of what the PCI DSS process requires may look to take advantage of the ‘Snakes and Hackers’ infographic, as it offers a comprehensive overview about what they need to do to ensure customer information is kept fully secure.”

“Businesses are reminded of key steps such as the importance of keeping their anti-virus software up-to-date and testing their processes on a regular basis, as well as maintaining a robust security policy across their business. These elements are vital, as companies that neglect to conduct a quarterly review of their network may be putting their PCI DSS compliant status in jeopardy if they fail to respond to the latest threats facing the sector.”

You may think becoming PCI compliant sounds like too much effort, but the increasing number of security breaches means it is almost inevitable a business will come under attack sooner or later.
Therefore, if your firm does not have procedures in place to guard against this eventuality, it may see significant consequences, both financially and in terms of reputational damage.

Following the simple tips and processes laid out in the ‘Snakes and Hackers’ infographic, you will help your journey get on the road to becoming PCI compliant and ensuring your systems are fully prepared for whatever attacks they may face.

Marie continues “As we are one of the UK’s few Level 1 PCI DSS certified service providers, you can rest assured you will receive the highest quality advice and assistance when partnering with us to achieve PCI compliance.”

EU Cookie Law – How will it all crumble?

Blog - Mon, 05/14/2012 - 2:33pm


Putting aside comments about only accepting cookies if they are double chocolate chip and associated with a cup of hot coffee, the EU Cookie Law which comes into force on 26 May is a significant change for online businesses, impacting user experience across the majority of websites on the Internet. The Law originated from amendments to the EU Privacy and Electronic Communications Directive made in 2009 and was imported into UK law in May 2011. UK companies were given one year to comply. The aim is to ensure that any organisation collecting information from a web user must request their consent first. With a recent KPMG study indicating that 95% of websites are not yet compliant with the new law, how should organisations approach this challenge and what issues need to be addressed? Companies face fines potentially as high as £500,000 therefore how much time and resources should be invested in achieving compliance?

Cookies are simple text files which are down loaded to your computer when you visit a website. They usually contain information such as the website reference and a unique ID. Once stored on your computer the cookie can be used to identify you and customise the experience and information presented to you when you visit that website again. Websites use cookies for a wide range of purposes including auto-filling forms, personalising content, targeting advertising and authentication. A study by Trust-e found that websites have an average of 14 cookies per page therefore the impact of this law on web design and the overall web experience is considerable.

Qubit has reported that the law will cost the UK Internet economy as much as £10 billion if compliance is implemented poorly or incorrectly. With the Information Commissioner’s Office (ICO) introducing a level of flexibility into their guidance and many issues open to interpretation, there does seem to be a requirement for clarification, especially around the nature and timing of consent. A cookie associated with core website features eg related to the shopping basket within an ecommerce site will likely to be compliant without changes since the user has made an explicit request. However a cookie utilised to present a selection of online adverts to a user based on their previous browsing history would require provable, informed consent. Organisations will have to consider the impact of such a break in the flow of the user journey through the site on brand experience and, subsequently, revenue. As an example ICO have been trialling such an explicit ‘accept cookies’ feature on their own site (http://www.ico.gov.uk/) with just a 10% opt-in rate. However ICO’s guidance does muddy the waters slightly by stating that in some cases inferred consent is acceptable; further that consent does not necessarily have to happen prior to placing the cookie on the user’s computer, it can happen at a point soon after.

Organisations will need to work with their web developers and designers to decide on a strategy towards compliance. Activities such as cookie audits are beneficial and demonstrate a practical and constructive attitude. If a business utilises cookies for targeted advertising or personal recommendations to its online users then they will need to identify a solution which both satisfies the ICO but does not negatively affect their customer base. Affiliate marketing, which relies on cookies to record where users see specific brand promotions, may be another area heavily impacted by the law. Large organisations may have the resources to assign to such projects, however smaller online businesses may not.

With this level of uncertainty it’s no wonder most organisations are expected to take a wait and see approach. It is probable initial enforcement by ICO will focus on situations where no attempt has been made to notify users and that even then reasonable timescales in which to take remedial action will be applied. Regardless of the exact nature of the changes applied to websites under the new law, Internet users can expect to be hearing and having to understand a lot more about cookies in the future.