Live chat by BoldChat

Complex hosting project management

Whether you are buying a single dedicated server or a complex database cluster, you need to be confident that the hosting service you have chosen will go live smoothly without causing any inconvenience to you, or your customers.

The success of your online business is important to us so we have a carefully managed process from first point of contact with a hosting consultant and pre-sales engineer through to the technical team that builds and deploys your service. 

This is guided by documented ITIL processes.

The implementation of all complex solutions is project managed by one of our team of PRINCE2 qualified project managers. They will manage the process from the moment the contract is signed all the way through to completion, only stopping when you provide the final sign off when they will manage the hand over to one of our industry experienced account managers.

Your hosting project manager will be in regular contact with you to ensure you understand what is happening throughout the build and implementation of your hosting infrastructure.