Configuring your mailbox in Outlook/Outlook Express

Outlook Express setup guides

Click here for account setup
Click here for changing to 'authentication for sending email from NetBenefit's servers'
Click here for unchecking 'leave message on server'

Outlook 2002 setup

Click here for account setup

Outlook Express - account setup

1. Single Left Click on the Add button and then Single Left Click on Mail

2. Type in your name, then Single Left Click on Next >

3. Enter your email address, it will take the form something@domainname then Single Left Click on Next >

4. Enter mailhost.netbenefit.com as the incoming POP3 server and as the outgoing SMTP server. Then Single Left Click on Next > to continue.

5. Type in your normal username and password then Single Left Click on next. The username will take the form of pop***** and the password will be 8 characters and randomly generated.

6. Single Left Click on Finish and Single Left Click on Close in the Internet Accounts window.

To send an email, Single Left Click on New Mail and to check if you have any Single Left Click on Send/Recv

What next?

• In order to send email, you will now need to follow the steps below. Click here to view, 'Outlook Express - changing to 'authentication for sending email from NetBenefit's servers''.
• You also need to ensure that Outlook Express does not leave email messages in your POP box. Click here to view, 'Outlook Express - unchecking 'leave message on server''.

Outlook Express - changing to 'authentication for sending email from NetBenefit's servers'

In order to send email using NetBenefit's mail server (SMTP), you will need to activate the 'My server requires authentication' setting within Outlook. Follow the steps below for a step by step guide.

1. Launch Outlook Express, then Single Left Click on Tools followed by a Single Left Click on Accounts

2.Left Click on Mail then on your NetBenefit account followed by the Properties button

   
3. Left Click on Servers. At the bottom select "My server requires authentication" so that it appears with a tick and Click on settings to the left.

4. Confirm that "Use same setting as my incoming mail server" is selected.

5. Click on OK, then OK again and then Close.
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Outlook Express - unchecking 'leave message on server'

1. Launch Outlook Express, then Single Left Click on Tools followed by a Single Left Click on Accounts

2. Left Click on Mail then on your NetBenefit account followed by the Properties button

3. Click On the Advanced Tab, remove the tick in "Leave Messages on server"

4. Click on OK, then close.
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Outlook 2002 Setup

1. Launch Outlook, then Single Left Click on Tools followed by a Single Left Click on Email Accounts

2. In the email section select Add a new e-mail account and Single Left Click Next >

3. Select POP 3 and then Single Left Click Next >
 

4. There are a number of boxes that need filling in.

User Information

Your Name: Here enter your display name, this may be your name or the company or department.
E-mail Address: Enter your email address, it will take the form something@domainname
Server Information: For both the incoming and outgoing mailservers enter mailhost.netbenefit.com

Logon Information

Username: The username will take the form of pop*****
Password: This will be 8 characters and randomly generated

Single Left Click on Next >

5. Single Left Click on Finish

If you have completed the tutorial and are still encountering problems, or have any further questions on the subject please e-mail Support