Using your web statistics

NetBenefit provides both full graphical website statistics and non-graphical statistics for FREE. Your website statistics are viewed like a web page via your online control panel and provide the following comprehensive reports:

Full graphical statistics

• General Summary
• Quick Report Summary
• Daily Report
• Hourly Summary
• Domain Report
• Organisation Report
• Host Report
• User Report
• Redirected Referrer Report
• Failed Referrer Report
• Referring URL Report
• Referring Site Report
• Search Word Report
• Browser Report
• Operating System Report
• Status Code Report
• File Size Report
• Directory Report
• Redirection Report
• Failure Report
• Request Report

User-friendly definitions of the above are available within your statistics package.

Non graphical statistics

The top section of the (summary) statistics report will show something similar to:

Total successful requests: 1 476 866
Average successful requests per day: 47 642
Total successful requests for pages: 468 008
Average successful requests for pages per day: 15 097
Total failed requests: 11 800
Total redirected requests: 81
Number of distinct files requested: 1 615
Number of distinct hosts served: 18 076
Number of new hosts served in last 7 days: 4 317
Corrupt logfile lines: 1 222
Unwanted logfile entries: 11 608
Total data transferred: 10 375 Mbytes
Average data transferred per day: 342 729 kbytes

These can seem overwhelming initially, but can be explained as follows:

Total successful requests
The number of requests received. If a page has 3 images, loading this page results in 4 requests, one for the page and one for each image

Average successful requests per day
The total successful requests divided by the duration of the log statistics - ie the number of days in the month so far

Total successful requests for pages
The number of requests received for HTML pages

Average successful requests for pages per day
The total number of page requests divided by the duration of the log statistics - ie the number of days in the month so far

Total failed requests
Total number of requests that failed - those with HTTP status codes in the 400s or 500s

Total redirected requests
Requests with HTTP status codes in the 300's, showing that the user was directed to a different file instead. The most common cause of these requests is that the user has incorrectly requested a directory name without the trailing slash. The server replies with a redirection ("you probably mean the following") and the user then makes a second connection to get the correct document (although usually the browser does it automatically without the user's intervention or knowledge)

Number of distinct files requested
The number of distinct files that make up your web site that were requested during the duration of the report period.

Number of distinct hosts served
The number of distinct hosts on the Internet that were served. Someone requesting pages at two different times from a dialup provider may result in two hosts, depending on the address assigned to them when they connect. Conversely, more than one person could make requests from the same host, particularly where multi-user systems are used

Number of new hosts served in last 7 days
The number of new hosts from the above

Corrupt logfile lines
The number of entries in the system web server log file for the domain that cannot be processed.

Unwanted logfile entries
Entries that refer to files that the log processing software is set to ignore

Total data transferred
The amount of data transferred in total for the period of the report

Average data transferred per day
The daily average of the data transferred