How to contact support
How to contact support
To help us make sure you receive the best support experience, please choose from one of the options below:
1. Domain names, email, Website Styler/WebStarter and shared web hosting
If you are calling about one of these serivces, please use the following contact details to contact support:
Tel: 0845 600 3128
Email support@netbenefit.com
2. Managed hosting support for dedicated servers
If you have a dedicated server and a dedicated account manager, please contact us in one of the following ways. Please note support for domain names, email, Website Styler/WebStarter and shared web hosting is not available on this number.
Tel: 0845 832 0738
Fax: 0870 458 9504
Email: Please enter your query into the Email tab within the Control Panel to contact Managed Hosting support
If you have lost your login details, please email accountmanagers@netbenefit.com
Support is available between the hours of 08:30 and 18:00. Out of hours support details for managed hosting customers are confirmed in your customer Welcome Pack.
